For print books: Return Policy - 30 days from the start date of class. Restocking fee of 15% plus shipping. After 30 day you will have to wait until the buyback period at the end of the school year.
Rentals: qualities, late penalties, - Used or New depending on inventory. Good resaleable quality less than 25% of book is highlighted, no water damage 5 day grace period for return Full list price on top of the the rental price. If it gets lost or damaged they have THE OPTION TO purchase the book at full retail minus the rental price. 7 days 75% 14 days 50%
For Ebooks : All ebook sales are final. Unless the ebook insurance purchased ebook insurance. If you had purchased ebook insurance then you up to 3 weeks after the start of school to receive a full refund.