Platform Status Overview
Apple iBooks & iTunes Apps
- All I see is a spinning wheel when I try and download my iBook.
- I forgot my Apple ID or Password.
- Can ibooks be viewed on multiple devices? Or do I need to buy a separate copy for the iPad and the home computer?
- My ibook stopped downloading half way through, what do I do now?
- How do I re-download ibooks to my new ipad?
- Can I view ibooks on my computer?
MyShelf - EdTech
- Shelfit eReader is not working, I cannot open my ebook!
- eReader Access (App)
- Helpful videos for Shelfit
- How do I transfer an ebook from my account to my child's account?
- As a Teacher, how do I complete an order for my students?
- What is an "external ebook"?
Error Messages
- General Troubleshooting
- I am unable to access the shelfit store, what websites do I need to allow?
- Firefox: "This plugin is vulnerable and should be updated." Pearson Error Message with Flash Content
- Receiving error code 2, 3, 4, 5, 6, 106, 107, or 125 when attempting to enroll in a Pearson Higher Education course.
- Pearson Registration Error: Access Code Not Valid for the Website or Course
- MyLab & Mastering: Course Registration Instructions Won’t Load (HTTP 404: File not found)
Pearson Platforms
- Can I use Pearson "OCAS" sites?
- Why am I unable to access my Pearson eTexts on the App?
- Why am I seeing an incorrect Pearson eText and Study Area for my book?
- Why can't I download my ebook on the Pearson eText App?
- Which Pearson eText App Should I use?
- Pearson eText for iPad: Requirements and Get Started
Houghton Mifflin Platforms
- General Information for Holt Mcdougal Online (my.hrw.com)
- As a Teacher, what are the FAQs for Holt McDougal Online (my.hrw.com)
- As a Teacher, helpful resources for Holt McDougal Online (my.hrw.com).
- How do I view progress reports in In Holt McDougal Online (my.hrw.com)?
- How do I access and take quizzes in In Holt McDougal Online (my.hrw.com)?
- How do I navigate the Holt McDougal Online (my.hrw.com) dashboard?
McGraw-Hill Platforms
- Mcgraw Hill Connect - Navigating Connect and using Smartbook
- How do I use the ebook on Mcgraw Hill Connect?
- McGraw Hill Connect - Student registration, access and account creation for New Connect
- How will I receive my Mcgraw Hill Connect registration code I purchased through a bookstore?
- McGraw Hill Connect - How to register as a student
- As a Teacher, McGraw Hill Connect Implementation Training Options
Cengage Platforms
- As a Student, are there resources for Cengage OWLv2?
- As a Student, are there resources for Cengage MindTap?
- As a Student, are there resources for Cengage Aplia?
- As a Student, are there resources for Cengage Coursemate?
- How do I register my Cengage Code?
- What do I do if I entered the wrong Cengage Code?