Platform Status Overview
Apple iBooks & iTunes Apps
- All I see is a spinning wheel when I try and download my iBook, my iBook stopped downloading half way through.
- I forgot my Apple ID or Password.
- Can iBooks be viewed on multiple devices? Or do I need to buy a separate copy for the iPad and the home computer?
- How do I re-download iBooks to my new iPad?
- Can I view iBooks on my computer?
- Why are my iBooks no longer available or removed from my iBooks App?
MyShelf - EdTech
- How do I log in to Shelfit to view my digital bookshelf or online bookstore?
- Shelfit eReader is not working, I cannot open my ebook!
- eReader Access (App)
- Helpful videos for Shelfit
- What is EdTech Solutions?
- How do I clear my Browser's Cache, Cookies, and History?
Error Messages
- General Troubleshooting
- I am unable to access the Shelfit store, what websites do I need to allow?
- Why am I having issues signing into or registering for Pearson?
- My password isn't working for my ebook platform.
- I have a "Fatal Error" and cannot access the website.
- I’m getting an error when trying to view my ebook.
Pearson Platforms
- Can I use Pearson "OCAS" sites?
- Can I reuse my access code or give it to a friend?
- As a Teacher, how do I obtain an Instructor Access Code?
- As a Student, How do I register on Pearson MyMathLab?
- On my Pearson platform, the whole page does not fit on my screen, the displayed material is cut off.
- Why didn't I get a confirmation email after I registered with Pearson?
Houghton Mifflin Platforms
McGraw-Hill Platforms
- How will I receive my Mcgraw Hill Connect registration code I purchased through Shelfit online bookstore?
- McGraw Hill Connect - How to register as a student
- As a Student, how do I use McGraw Hill ALEKs?
- What is McGraw Hill ALEKs?
- As a Teacher, how do I create a test on McGraw Hill ExamView?
- As a Teacher, How Do I Recover my Teacher Username or Password?