What is the return policy for print books and digital materials?

📦 Shelfit Return Policy

Shelfit offers different return options depending on the type of material purchased. Please review the guidelines below to determine eligibility and next steps.

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📘 Print Books

• Eligible for a full refund if:
  • Returned in good condition
  • Postmarked within 30 days of the student’s class start date
  • Customer covers all return shipping costs
• After 30 days, returns must wait until the buyback period at the end of the school year
• Bulk print orders are subject to a 25% restocking fee plus shipping costs

🔁 How to Return a Print Book

1. Log in to your account at store.shelfit.com
2. Click “My Account” on the left side
3. Click “View Order” on the right side of the appropriate row
4. Print your receipt
5. Package your book(s) securely and include the printed receipt
6. Mail your return to:

EdTech Solutions LLC
2655 W Guadalupe Rd
Ste. 9
Mesa, AZ 85202

Refunds are issued to the original form of payment once the return is received and processed.

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💻 E-Books

• All e-book sales are final and non-refundable due to the immediate activation of digital licenses
• If digital insurance was purchased at checkout:
  • You may request a full refund within 3 weeks of the student’s class start date

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If you have questions about your return eligibility or need help locating your receipt, please contact Shelfit Support.