Print Books & More FAQ

Backorders

• Why does it say “backordered” next to the book I want to purchase? How long do backorders take to be fulfilled?

Shipping Information

• My order says that it is still processing, how long will it take?
• How is the shipping price calculated?
• Is there any way that I can track my order?
• Why is the ISBN number on the book that I received different from the one listed on your website?
• Do used print books come with access codes or other supplemental materials?
• Can I use my personal UPS shipping account to ship my books?

Buyback Information

Return Information

• When is my rental due?
• What is the return policy for print books and digital materials?